JOESOS™ logo

Privacy Policy

Effective Date: 31-08-2025

JOESOS™ ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when visiting our website joesos.it.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, and any other details you provide through forms.
  • Automatically Collected Information:
    • We use a privacy-focused analytics tool called Umami, which collects anonymous, aggregated information such as IP address, browser type, and device information. This data is not linked to your personal identity and does not rely on cookies.
    • When you use the embedded Google Appointments booking tool on our site, Google may collect information such as your IP address and may set cookies or similar technologies. These are controlled by Google in accordance with their own Privacy Policy.

2. How We Use Your Information

We use the collected data to:

  • When required by law.
  • With trusted service providers for hosting, email marketing, and analytics.
  • With Google when you interact with the embedded Google Appointments booking tool. In such cases, your information is processed under Google’s Privacy Policy.

3. Sharing Your Information

We do not sell or share your personal information except in the following cases:

  • When required by law.
  • With trusted service providers for hosting, email marketing, and analytics.

4. Cookies and Tracking Technologies

Our website itself does not use cookies for analytics or tracking. The analytics we run with Umami are cookie-free and fully anonymous.

However, certain third-party services embedded on our site, such as the Google Appointments booking tool, may use cookies or similar tracking technologies to function properly. These cookies are controlled by the respective third parties, and your use of these services is subject to their privacy policies.

You can manage or disable cookies through your browser settings, but this may affect your ability to use third-party services embedded on our site.

5. Compliance with Global Privacy Regulations

A. GDPR (General Data Protection Regulation - Europe)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR). These include:

  • The right to access, update, or delete your personal data.
  • The right to restrict processing and object to data collection.
  • The right to withdraw consent at any time.
  • The right to data portability.

To exercise these rights, contact us at [email protected].

B. CCPA (California Consumer Privacy Act - USA)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including:

  • The right to know what personal information we collect.
  • The right to request the deletion of your personal data.
  • The right to opt out of the sale of personal data.

To make such requests, contact us at [email protected].

C. PDPA (Personal Data Protection Act - Singapore)

For users in Singapore, we comply with the Personal Data Protection Act (PDPA), which grants you rights to access and correct your personal information. Contact us at [email protected] for inquiries.

6. Your Rights

Depending on your location, you may have rights to access, correct, or delete your personal data. To request changes, contact us at [email protected].

7. Changes to This Privacy Policy

We may update this policy periodically. The latest version will always be available on our website.